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07770 836 457 sales@fenori.co.uk

Returns Policy

We mainly sell goods which are upcycled, reclaimed, salvaged or antique.

Items are sold as seen, and it is the customers responsibility to ensure that the condition, quality of any goods are suitable for the purpose intended at the time of purchase.

Refunds will not be given.

For new items, we will offer a refund, less a handling charge of 15%, if the item is returned and recived by us within 14 days, in the original packaging and undamaged. After this time only an exchange or credit note will be offered. We will not be liable for the outgoing or return delivery charges.

The cost of returning goods will be at the client’s account.

COLLECTED ITEMS

If you arrange your own collection for any item, we will not be held responsible for any damage caused during transit.

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